Cancellation and Refund Policy
IRIDA INTERACTIVE PRIVATE LIMITED has an online platform connecting brands and influencers to collaborate with each other, under the brand and style name of “ClanConnect” having its registered office at 2nd floor, 249, Okhla Phase 3 Road, Okhla Industrial Estate Phase 3, New Delhi, South East Delhi, 110020, India (“hereinafter referred to as “ClanConnect”, “we”, “our”, “us” and “Company”).
By registering and creating an account with us, you are entitled to avail or render the Services through the use of the Platform by opting a basic or a premium plan, and subsequently upon opting for a premium plan, you will be entitled to enjoy premium access on the Platform during the term of the plan opted by you. Please note that as of now Company does not provide the option to cancel the plan opted by you, however, the Company may at its sole discretion allow you to cancel the plan and initiate refund (if allowed).
In the event, you do not renew your premium plan before the expiry of the same, the premium access associated with it will be ceased, by virtue of which you will be downgraded to the basic plan automatically. However, after the expiry of your premium plan you can opt for the same any time again in future as per the Pricing Policy available at https://www.clanconnect.ai/pricing_policy. The new premium plan opted by you shall begin from the date on which the payment for such premium plan has been successfully remitted from your selected payment source.Conditions for Refund
As stated above, the Company does not allow to cancel the premium plan and therefore no refund is provided.
The Company may amend this Policy at any time without any prior intimation to the user. By continuing to use the Platform, the user consents to the amended terms of this Policy.